For more information, please see our developer help docs here.
What do I do if the Gameroom desktop client won't install?
Some PCs running Windows 7 will need to install the Microsoft .NET Framework 4 first. If you are getting a message that says “Microsoft .NET Framework required for Gameroom” please download the Microsoft .NET Framework from here: https://www.microsoft.com/en-us/download/details.aspx?id=17718
In addition some workplaces restrict users from installing new software on PCs. If your workplace has such a policy you will not be able to run Gameroom on your work PC.
What do I do if the app won't load games?
If a game doesn't run correctly try downloading it again. Go to the “Downloaded Games” list and click the X next to the specific game which should either stop the current download or remove the game. Then click on the game again to restart downloading it.
Try fully closing Gameroom by right clicking on Gameroom in the bottom right taskbar, and then reopen Gameroom.
What do I do if the download doesn’t complete?
Go back to the Gameroom home and try to access the game again and the download should resume. If that doesn't work, go to the “Downloaded Games” list and click X next to the game to remove the game, and try accessing the game again.
What do I do if the user gets security alert messages (saying that the file to be downloaded isn't safe)?
If the message is the normal message about running new software and occurs at the first time you run Gameroom or a specific game go ahead and select the “Continue” or “Run” option. If the message is alerting you to some specific malware that it has detected say “Stop” or “Don't run”. If you can please take a screen shot and post it on our page so we can follow up to understand the issue.
There is no 'cache' to clear?
Some Gameroom games are downloaded to your PC. For the downloaded games they will be automatically updated as new versions are available and you can choose to remove them from your “Downloaded Games” list. Other games are just run from the web and will automatically update and work.

The program can not be downloaded: the download link is not available.External download links have become invalid for an unknown reason.Sorry, but we cannot ensure safeness of third party websites.